This Privacy Policy applies to all personal data processed by PLTÉ ("we," "us," "our"). We are responsible for collecting and processing your personal data in connection with our services.

We collect data to optimally perform our services and provide you with the best possible experience with our products. We may collect the following personal data, among other things:

• Identity & Contact Data: Your first and last name, email address, shipping and billing address and telephone number when you place an order.
• Financial Data: Payment card details and other information related to your payment method (these are processed securely by our payment provider, Shopify Payments).
• Technical & Usage Data: Information about your device, IP address, browser type and how you use and navigate our website, collected through cookies and similar technologies.
• Marketing & Communications Data: Your preferences regarding receiving marketing and your communication preferences.

We use your data for the following purposes:

• To fulfil your order: Processing payments, shipping and delivering orders, and handling returns.
• To communicate with you: Sending order confirmations, shipping updates, and answering questions through our Client Care.
• For marketing purposes: Sending newsletters and special offers, only when you have given explicit permission for this (opt-in).
• To improve our store: Analyzing website usage to optimize our products, services and your shopping experience.
• For security & fraud prevention: Protecting our store and customers from fraudulent activity.

We never sell your personal data. We share it only with trusted third-party partners who help us provide our services:

• Shopify: Our e-commerce platform.
• Payment service providers: For the secure processing of your payments.
• Shipping partners (such as PostNL, DHL): For the delivery of your order.
• Marketing & analytics tools (such as Google Analytics): To better understand how visitors use our website.

As an EU resident, you have the following rights with respect to your personal data:

• Right of access: You can request a copy of the personal data we store about you.
• Right to rectification: You can request that incorrect or incomplete data be corrected.
• Right to erasure (“right to be forgotten”): You can request that your personal data be erased.
• Right to restriction of processing: You can request that we restrict the use of your data.
• Right to data portability: You can request to transfer your data to another organization.

If you wish to exercise any of these rights, please contact us at hello.plteofficial@outlook.com

We retain your personal data only for as long as necessary to provide our services and as described in this privacy policy. We take appropriate precautions and follow industry standards to ensure that your data is not inappropriately lost, misused, or accessed or disclosed without authorization.

Our website uses cookies to improve your user experience. Cookies are small text files stored on your device that help our website function properly, remember your preferences (such as the contents of your shopping cart), and provide us with anonymous statistics. You can manage and configure cookies through your browser settings.

We reserve the right to modify this privacy policy at any time. Please review this page periodically for updates. Changes and clarifications will take effect immediately upon their posting on the website.