We proudly ship worldwide from our studio in the Netherlands, ensuring PLTÉ can reach Pilates enthusiasts everywhere. All orders are shipped using a trackable shipping service.

We use shipping rates by zone for maximum clarity. Find your region below.

Zone 1: Netherlands
• Free shipping on orders over €75.
• €4.95 shipping costs for orders under €75.
• Expected delivery time: 1–2 working days.

Zone 2: European Union (EU)
• Free shipping on orders over €150.
• €9.95 standard shipping costs.
• Expected delivery time: 3–7 business days.

Zone 3: Rest of the World (International)
• €19.95 standard shipping costs.
• Expected delivery time: 7–21 business days, depending on destination and customs clearance.

Orders shipped to countries outside the European Union (EU) may be subject to import taxes, customs duties, and additional fees imposed by the destination country. The recipient of the shipment is considered the importer and is responsible for all associated costs. PLTÉ has ​​no control over these charges and cannot predict their amount. For more information, we recommend contacting your local customs office.

As soon as your order leaves our workshop, you'll receive a shipping confirmation email with a Track & Trace link. You can use this link to track your package until it arrives.

We're sorry to hear that. If you received an incorrect or damaged item, please contact our Customer Care team within 48 hours at hello.plteofficial@outlook.com . Please include your order number and a clear photo of the problem so we can resolve it quickly.

We process orders quickly to get them to you as quickly as possible. If you want to change or cancel your order, please contact us immediately. Once an order has been shipped, it cannot be changed, but you can return the item according to our returns policy.