We are proud to ship worldwide from our atelier in the Netherlands, bringing P.L.T.É to Pilates lovers across the globe. All orders are sent with a trackable service.

We have structured our shipping rates by zone for clarity. Please find your region below.

Zone 1: The Netherlands

• Free shipping for orders over €75.• €4.95 for orders under €75.• Estimated Delivery: 1-2 business days.

Zone 2: European Union (EU)

• Free shipping for orders over €150.• €9.95 standard shipping fee.• Estimated Delivery: 3-7 business days.

Zone 3: Rest of the World (International)

• €19.95 standard shipping fee.• Estimated Delivery: 7-21 business days, depending on the destination and customs processing.

Orders shipped to countries outside of the European Union (EU) may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of the shipment is the importer of record and is responsible for all these import fees.

P.L.T.É has no control over these charges, nor can we predict what they may be. We recommend contacting your local customs office for more information.

Once your order is dispatched from our atelier, you will receive a shipping confirmation email containing a Track & Trace link. You can use this link to follow your package until it arrives.

We are sorry to hear this. If you received a wrong or damaged item, please contact our Client Care team within 48 hours at hello.plteofficial@outlook.com. Please include your order number and a photo of the issue so we can resolve it for you quickly.

We process orders quickly to get them to you as soon as possible. If you wish to edit or cancel your order, please contact us immediately. Once an order has been dispatched, it can no longer be changed, but you can return it according to our return policy.